Group Account Director

Client Services · London, Greater London
Department Client Services
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor
Compensation Competitive

As a result of strong, recent growth we are seeking a new Group Account Director to join our dynamic team at emotive.


As an established and successful healthcare communications agency, this is one of the most exciting roles available in medical communications with a blend of patient centric and strategically focused medical affairs and commercial work for a variety of clients including many biotechs and specialist life sciences.


In our agile and autonomous ‘pod’ structure, you will work closely alongside a Principal Medical Writer to lead and manage a dedicated team of talented Client Services and Medical Writers who are all driven to make a real difference in healthcare communications. Together you will be responsible for servicing and growing a defined cluster of Global, EU and US clients across urology, renal, oncology and virology through the development of existing clients and by securing new clients. As the Client Services lead in your ‘pod’, you will have ultimate oversight to manage the planning and delivery of account activities and programmes to the client’s satisfaction, ensuring delivery on time and within budget. Alongside our senior Medical and Brand strategists, you will also play an active role in business development with both new and existing clients, including leading pitches.


We’d love to hear from you if you are a seasoned medical communications professional with a passion for excelling in client services and leading and developing a team. You should have a degree in life sciences or related subject along with significant experience in agency environment.  You’ll also be a creative thinker, with the ability to provide input into communications concepts for projects that meet client’s strategic objectives. You’ll be a great team leader and role model providing leadership, coaching and mentoring support to members of your team. Although fully supported and mentored, this is a highly autonomous role with direct responsibility for ‘pod’ performance both commercially and managerially within this highly collaborative agency environment, where you will feed directly into the leadership team and have a key voice in all major decision making.


In return, we promise to be informal, fluid and flexible. Having use of the company’s newly refurbished offices in London or Sussex, with the option to perform the role through a blend of office and/or remote working, we also provide great career development opportunities, a friendly and collaborative culture and a wide range of benefits and rewards:

  • 33 days including bank holidays + the ability to buy more holiday if wanted
  • Birthday day off
  • Individual learning budget
  • Flexible working policy
  • Discounts through Perkbox including retail
  • Discounted gym membership and a variety of health and well-being support
  • Assistance for travelling to work through Bike2work or a rail card scheme
  • 6 weeks paid sabbatical after 5 years’ service


If you want to join us at this exciting time, please contact us using the link below.


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  • Location
    London, Greater London
  • Department
    Client Services
  • Employment Type
  • Minimum Experience
    Senior Manager/Supervisor
  • Compensation